Forge Shelter ships orders within the United States. Free standard shipping is available on eligible orders, with an estimated delivery time of 2–7 business days. Tracking information is provided when it becomes available. Some multi-item orders may arrive in separate packages.
If an item becomes unavailable or an order cannot be fulfilled, Forge Shelter will contact you and cancel or refund the affected item.
To request a cancellation, contact Forge Shelter as soon as possible. We will cancel and refund an order that has not entered processing. Once an order has been processed or shipped, it must follow the return process below.
Forge Shelter accepts returns of new products for both defective and non-defective reasons when the return is requested within 25 days of delivery.
Contact Forge Shelter before sending an item back. Include your order number, the product you want to return, and the reason for the return. For a damaged, defective, missing, or incorrect item, include clear photos when available so support can resolve the issue quickly.
After the return is approved, Forge Shelter will provide the return instructions and prepaid mailing label. Do not mail a return to the registered business address unless the return instructions specifically direct you there.
Approved refunds are processed to the original payment method within 3 business days after the returned product is received and inspected. Your bank or payment provider may need additional time to post the credit.
Customers are responsible for providing a complete and accurate delivery address. Contact Forge Shelter immediately if an address needs correction; changes cannot be guaranteed after processing or shipment. If tracking shows a package is lost, or if an order arrives damaged or incorrect, contact support so the shipment and available resolution can be reviewed.
Forge Shelter
Delaware, United States
Email: support@forgeshelter.com
Phone: 302-566-5508
Support page: Contact Us
